We do not have cancelation policy.
In accordance with the rules and regulations of a tournament, a competitor must not run under another person’s name. If you want to transfer, you must pay an additional 200.000 VND .The distance shall not be changed. All changes must be made before the end of standard ticket period.
Runners participating in the 42km distance must ensure that they are equal to or over 18 years of age on the day of the race
Runners who participate in the 21km distance must ensure that they are equal to or over 16 years of age on the date of the race
Runners participating in a distance of 10km if under 16 years of age need a guardian sign “Disclaimer”
Runners participating in the distance of 5km under the age of 16 need a guardian to sign the “Disclaimer”
You can call us 0356 171 026 or contact us by fanpage (priority method) for further support.
You can call us 0356 171 026 or contact us by fanpage (priority method) for further support.
200,000 VND service fee + the up – price difference (if available) between distances.If you want to reduce the distance (from 14km to 07km), you must pay a 200,000 VND change fee, the price difference between the 2 distances will not be refunded.All changes must be made before the end of standard ticket period.
Basic information: Birthday, phone, email, ID/passport (if your data need to be correct) – we will correct it for FREE.Customized information: BIB number, name on BIB: fee 200,000 VND/change. All changes must be made before the end of standard ticket period.Please send email to contact us. tam@bigprize.vn.
Confirmed email will be sent to you by organizers or sale partner within 7 working days. If more than 7 days do not receive the email, please contact: tam@bigprize.vn or suppor@123go.vn for support.
Storage area will be available in the race day. We do not have responsibility to keep high value goods. Detail information will be provide in Expo day.
